Mac Wkst: Cannot Print to Early LaserWriters (98877)


The information in this article applies to:

  • Microsoft Mail for AppleTalk Networks 3.0
  • Microsoft Mail for AppleTalk Networks 3.1
This article was previously published under Q98877

SYMPTOMS

Versions 3.0 and 3.1 of Microsoft Mail for AppleTalk Networks may be unable to print to some early Apple LaserWriters that contain a ROM version earlier than 2.0. You may receive "Offending Command" PostScript errors or the print job may not be processed.

RESOLUTION

You can check the specific ROM version by inspecting the printer start page, which prints when you turn on the LaserWriter's power. This page contains the name of the printer in its heading and then a series of graphics. The ROM version is listed in the lower-left corner of the graphic resembling a line chart. If this version is earlier than version 2.0, Microsoft Mail may not print correctly.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Modification Type:MajorLast Reviewed:10/23/2003
Keywords:KB98877
©2003 Microsoft Corporation. All rights reserved.