Patterned Cells May Not Print to HP LaserJet 4 (98399)


The information in this article applies to:

  • Microsoft Excel 97 for Windows
  • Microsoft Excel for Windows 95
  • Microsoft Excel for Windows 5.0
This article was previously published under Q98399

SUMMARY

When you print a Microsoft Excel document to a Hewlett Packard (HP) LaserJet 4 printer, cells that contain patterns may not print correctly if the internal resolution setting on the printer is set to 300 dots per inch (dpi).

Cells formatted with certain options in the Patterns dialog box will appear correctly on the screen and in print preview, but the patterns will be omitted from the printed page.

This problem will occur with the HP LaserJet 4/4M PostScript driver if the resolution setting for the driver is 600 dpi and the internal resolution setting on the printer is set to 300.

WORKAROUND

To work around this problem, change the resolution setting on the printer from 300 dpi to 600 dpi:

  1. Take the printer off-line.
  2. With the MENU key, choose the JOB MENU.
  3. With the ITEM key, select the option labeled Resolution=300*
  4. Use the PLUS key to toggle the resolution to 600.
  5. Press the ENTER key to confirm the change.

    The display should now read: Resolution = 600 *.
  6. Switch the printer back on-line and resume printing.


REFERENCES

"HP LaserJet 4 And 4M Printers User's Manual," pages 2-26
Modification Type:MinorLast Reviewed:8/15/2005
Keywords:kbprint KB98399
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