"Divide by Zero" Error Message with HP DeskJet Printer (96188)
The information in this article applies to:
- Microsoft Works 2.0
- Microsoft Windows 98
This article was previously published under Q96188 SYMPTOMS
Microsoft Windows 3.1 will generate a "Divide by zero" error message
if you run Works 2.0 for Windows in form view in the Database module
and the default printer is set to the Hewlett-Packard (HP) DeskJet
Series driver version 2.0 or 2.1.
RESOLUTION
If you have:
- Windows 3.1, and the DeskJet 500 or earlier:
Update the driver to HP DeskJet (model) v.1.1 driver and
Universal Printer Driver version 3.1.x or later (provided with
Windows).
- Windows 3.1, and the DeskJet 500C or 550C:
Update the driver to HP DeskJet printer driver version 3.0 (contact
HP).
Microsoft has confirmed this to be a problem in Works version 2.0 for
Windows and the HP DeskJet Series printer drivers versions 2.0 and
2.1. This problem was corrected in Works version 2.0a.
| Modification Type: | Minor | Last Reviewed: | 12/21/2004 |
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| Keywords: | KB96188 |
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