SYMPTOMS
Consider the following scenario:
- You configure the NTFS file system volume mount points as shared physical disk resources on a Microsoft Windows Server 2003-based server cluster that uses the Microsoft iSCSI Initiator service.
- You use Cluster Administrator (CluAdmin.exe) to bring online the NTFS volume mount points that are configured as shared physical disk resources.
In this scenario, the following symptoms occur:
- Cluster Administrator stops responding, and the cluster fails.
- The individual cluster nodes stop responding or the cluster nodes stop functioning as a server cluster.
- The physical disk resources do not come online, although the disk objects become available.
These symptoms occur during failover when one of the following conditions is true:
- Many cluster mount point resources are in the same cluster group. For example, this problem has been observed when 30 or more cluster mount point resources are created in the same cluster group.
- Several cluster groups have many physical disk resources
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
To apply this hotfix, your computer must be running one of the following operating systems:
- A 32-bit version of Windows Server 2003 with Service Pack 1 (SP1)
- An Itanium-based version of Windows Server 2003 with SP1
- An x64-based version of Windows Server 2003
- An R2-based version of Windows Server 2003
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time item in Control Panel.Windows Server 2003, x86-based versions
|
Ntfs.sys | 5.2.3790.2796 | 590,336 | 20-Sep-2006 | 12:44 | x86 |
Windows Server 2003, x64-based versions
|
Ntfs.sys | 5.2.3790.2796 | 1,125,376 | 20-Sep-2006 | 14:02 | x64 |
Windows Server 2003, Itanium-based versions
|
Ntfs.sys | 5.2.3790.2796 | 1,884,672 | 20-Sep-2006 | 14:04 | IA-64 |