Error message when you open a Works program or file: "The procedure entry point <file name> could not be located in the dynamic link library" (924457)
The information in this article applies to:
- Microsoft Works Suite 2006
- Microsoft Works Suite 2005
- Microsoft Works Suite 2004
- Microsoft Works 8.0
- Microsoft Works 7.0
SYMPTOMSWhen you try to open a Microsoft Works program or file in the 2007 Microsoft Office system, you
may receive the following error message: The procedure
entry point file name could not be located in the
dynamic link library. CAUSEThis issue may occur if you install the 2007 Microsoft Office system on the same computer as Works. The 2007 Microsoft Office system installs several document file converters. This includes a converter to read and write Works Word Processor files from Microsoft Word.WORKAROUNDTo work around this issue, follow these steps:
- Run the Works CleanUp Utility (wks8xp.exe) to remove Works.
Note The Works CleanUp Utility is in the Works 8.0 installation CD or
the Works Suite 2005 installation CD1. - Run the Windows Installer CleanUp Utility to remove
Windows Installer registry settings that are associated with the Works
installation.
To download the Windows Installer CleanUp Utility, visit
the following Microsoft Web site: - Reinstall Works.
REFERENCES For more information about how to run the Windows
Installer CleanUp Utility and run the Works CleanUp Utility, click the
following article numbers to view the articles in the Microsoft Knowledge Base:
909529
You receive a "Microsoft Works 8.0 has encountered an error and needs to close" error message when you try to open a calendar in Works 8.0 or in Works Suite 2005
297061 Utilities to help with troubleshooting Microsoft Works
816273 "Setup is unable to remove earlier version" error message when you try to install Works or Works Suite
For
more information about how to download, install, and use the Windows Installer
CleanUp utility, click the following article number to view the article in the
Microsoft Knowledge Base: 290301
Description of the Windows Installer CleanUp Utility
Modification Type: | Minor | Last Reviewed: | 9/18/2006 |
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Keywords: | kberrmsg kbExpertiseBeginner kbtshoot kbprb KB924457 kbAudEndUser |
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