Exprofre fails with error code 0x8007200a (924263)


The information in this article applies to:

  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition
Source: Microsoft Support

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SYMPTOMS

After a cross site mail box move, when Exprofre tool is used to update the Outlook profiles, it fails to do so. When you check the Exprofre.log, you might see the errors of the following format:
Error code: 0x0; error text: ; provider: LDAP Provider
[10:14:54] Error: f:\df7618\deployment\src\autoprof\ad.cxx(667): 
CActiveDirectory::OpenADsObject()
	"Could not open Exchange server object: GC://<FQDN of GC>/CN=<Exchange Mailbox 
server>,CN=Servers,CN=<Admin Group name>,CN=Administrative Groups,CN=<Exchange Org 
name>,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=<domain 
name>,DC=net."

HRESULT=0x8007200a


The default user profile and/or Outlook files were not changed

CAUSE

"Read" Permissions for the "Authenticated Users" is missing on the Exchange server object in the AD

RESOLUTION

In the ADSI Edit tool expand the following containers,

<Configuration container> | <Services> | <Microsoft Exchange> | <Exchange org name> | <Administrative Groups> | <Admin Group name> | <Servers> | <Exchange server name>

On the Exchange server object, set the "Read Permissions" for "Authenticated Users"

MORE INFORMATION

On how to add permissions for "Authenticated Users" in ADSIEdit, you can refer to the KB articlehttp://support.microsoft.com/default.aspx/kb/322832/EN-US/

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Modification Type:MinorLast Reviewed:10/6/2006
Keywords:kbprb kbtshoot kbrapidpub KB924263 kbAudITPRO
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