FIX: The Commerce Server 2007 Catalog and Inventory Schema Manager does not open and you may receive an error message after you create and register a custom culture (923224)

SYMPTOMS

After you create and register a custom culture on a computer that has the Microsoft Commerce Server 2007 Catalog and Inventory Schema Manager Client installed, the Catalog and Inventory Schema Manager does not open, and you may receive the following error message:

Customized cultures cannot be passed by LCID, only by name.

System.ArgumentException was unhandled
  Message="Customized cultures cannot be passed by LCID, only by name."
  Source="mscorlib"
  StackTrace:
       at System.Globalization.RegionInfo..ctor(Int32 culture)
       at Microsoft.CommerceServer.UI.CatalogSchemaEditor.DataLayer.InitializeCultureNamesAndCurrency()
       at Microsoft.CommerceServer.UI.CatalogSchemaEditor.DataLayer..ctor()
       at Microsoft.CommerceServer.UI.CatalogSchemaEditor.CatalogSchemaEditor..ctor()
       at Microsoft.CommerceServer.UI.CatalogSchemaEditor.LaunchPad..ctor()
       at Microsoft.CommerceServer.UI.CatalogSchemaEditor.LaunchPad.Main()

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Commerce Server 2007 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must have Commerce Server 2007 installed before you apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix. However, you must restart Microsoft Internet Information Services (IIS) after you apply this hotfix. To do this, click Start, click Run, type iisreset, and then click OK.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name	File version	File size	Date	Time
Catalogandinventoryschemamanager.exe	6.0.3726.0	1,108,800	21-Jul-2006	23:07

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information about how to create a custom culture, visit the following Microsoft Developer Network (MSDN) Web site:

http://windowssdk.msdn.microsoft.com/en-us/library/ms172469.aspx