Outlook 2003 may take longer than expected to complete tasks on a Windows 2000-based computer (921533)



The information in this article applies to:

  • Microsoft Office Outlook 2003

SYMPTOMS

Microsoft Office Outlook 2003 may take longer than expected to complete tasks on a Microsoft Windows 2000-based computer. For example, when you open the Calendar, the Calendar may take longer than expected to open. When you view the Outlook.exe and Services.exe processes in Task Manager, you see that these processes may consume up to 100 percent of the processor resources.

CAUSE

This problem may occur after you install either of the following software updates:
  • The hotfix that is described in the following article in the Microsoft Knowledge Base:

    888252 Description of the Outlook 2003 post-Service Pack 1 hotfix package: November 11, 2004

  • Microsoft Office 2003 Service Pack 2

    For more information about Office 2003 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:

    887616 Description of Office 2003 Service Pack 2

RESOLUTION

This problem is fixed in the Outlook 2003 post-Service Pack 2 hotfix package that is dated December 6, 2005. For more information about the December 6, 2005 Outlook 2003 post-Service Pack 2 hotfix package, click the following article number to view the article in the Microsoft Knowledge Base:

899340 Description of the Outlook 2003 post-Service Pack 2 hotfix package: December 6, 2005


Modification Type:MajorLast Reviewed:6/30/2006
Keywords:kbOffice2003preSP3fix kbExpertiseBeginner kbtshoot kbprb KB921533 kbAudEndUser