Xbox 360: You cannot access or use downloadable game content because it has become corrupted (921272)
The information in this article applies to:
- Microsoft Xbox 360
- Xbox Video Game System
SYMPTOMSYou cannot access or use downloadable game content because it has become corrupted.CAUSEAs of June 2006, the cause of this behavior is unknown.THINGS TO TRY- Delete the downloadable content, and then download the content again.
To delete downloadable game content that is corrupted, follow these steps:
- Sign in to Xbox Live by using your gamertag.
- In the Xbox Dashboard, select System, and then press the A button.
- Select Memory, and then press the A button.
- On the Storage Devices screen, select Hard Drive, and then press the A button.
- On the Hard Drive screen, select Games, and then press the A button.
- On the Games screen, select the appropriate game title, and then press the A button.
- On the individual game screen, select the downloaded content that you want to delete, and then press the A button.
- On the content screen, press the A button to delete the content.
Note Delete is the only option that is available on this screen. - On the Delete Item screen, select Yes, and then press the A button to confirm the deletion.
- On the individual game screen, press the B button four times to return to the System section.
- Start the appropriate game, and then sign in to Xbox Live to download the game content again.
- If you delete the downloadable content and the issue is not resolved, delete the game.
Note When you delete a game, you will lose all saved game data.
To delete a game, follow these steps:- Sign in to Xbox Live by using your gamertag.
- In the Xbox Dashboard, select System, and then press the A button.
- Select Memory, and then press the A button.
- On the Storage Devices screen, select Hard Drive, and then press the A button.
- On the Hard Drive screen, select Games, and then press the A button.
- On the Games screen, select the appropriate game title, and then press the Y button.
- On the individual game screen, select Delete, and then press the A button.
- On the Delete Item screen, select Yes, and then press the A button to confirm the deletion.
Note When you delete a game, you also delete all the saved contents that are associated with that game. - On the Games screen, press the B button three times to return to the System section.
- Start the game again.
Modification Type: | Major | Last Reviewed: | 6/16/2006 |
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Keywords: | kbXBoxGames kbXbox360PacRimPortal kbXbox360EuropePortal kbXbox360AmericasPortal kbxbox360ext kbPubTypeKC kbtshoot KB921272 |
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