Windows Err Msg: General Protection Fault in Module Calisto (92632)


The information in this article applies to:

  • Microsoft Windows 3.1
  • Microsoft Windows 3.11
  • Microsoft Windows Productivity Pack 3.1
This article was previously published under Q92632

SYMPTOMS

You may receive the following error message if you run Microsoft Productivity Pack for Windows version 3.1 with versions earlier than 2.05 of YourWay software:
General Protection Fault in Module Callisto

WORKAROUND

To correct this error with version 2.05 of YourWay, disable the YourWay software by removing C:\YOURWAY2\ywyqm.exe from the LOAD= line in the Windows WIN.INI file.

STATUS

Prisma Software has released version 3.0 of their YourWay product. This version does not install on the LOAD= line in the WIN.INI file, but generates the same error message if YourWay is running concurrently with Productivity Pack version 3.1.

Prisma is researching the problem.

YourWay software is manufactured by Prisma Software, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Modification Type:MajorLast Reviewed:11/17/2003
Keywords:KB92632
©2003 Microsoft Corporation. All rights reserved.