You cannot view the Free/Busy information for a user in Outlook Web Access on Exchange Server 2003 (918936)


The information in this article applies to:

  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition

SYMPTOMS

You use Microsoft Outlook Web Access to log on to Microsoft Exchange Server 2003. When you invite a user to a meeting, you cannot view the Free/Busy information for that user.

CAUSE

This issue occurs if the display name of the invited user contains two or more contiguous spaces. For example, you cannot view the Free/Busy information for a user who has a display name that resembles one of the following display names:
  • Name1Name2
  • Surname, Name1Name2
Note In the examples, two spaces are between Name1 and Name2.

WORKAROUND

To work around this issue, make sure that there is only a single space between names in the display name of a user.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MajorLast Reviewed:6/30/2006
Keywords:kbtshoot kbprb KB918936 kbAudITPRO
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