A Groove-dependent product from another company may not be removed when you uninstall Groove (917169)

The information in this article applies to:

Groove Workspace 2.5 Standard Edition
Groove Workspace 2.5 Project Edition
Groove Workspace 2.5 Professional Edition
Groove Workspace 2.5 Preview Edition
Groove Virtual Office 3.0 File Sharing Edition
Groove Virtual Office 3.0 Professional Edition
Groove Virtual Office 3.0 Project Edition
Groove Virtual Office 3.0 Trial Edition
Groove Virtual Office 3.1 File Sharing Edition
Groove Virtual Office 3.1 Professional Edition
Groove Virtual Office 3.1 Project Edition
Groove Virtual Office 3.1 Trial Edition

SYMPTOMS

Consider the following scenario. You install a Groove-dependent software product from another company. You later uninstall Groove. When you do this, the Groove-dependent product may not be removed.

CAUSE

Whether this issue occurs depends on how the software was written. The company that writes the software decides this.

RESOLUTION

To resolve this issue, use the Add or Remove Programs feature if you want to uninstall the dependent product. If the product is not listed under Add or Remove Programs, contact technical support for the company that wrote the software to ask how to remove it.

Modification Type:	Major	Last Reviewed:	6/30/2006
Keywords:	kbExpertiseInter kbtshoot KB917169 kbAudKnowledgeWorker