Error message in Internet Explorer 5.2 for Macintosh: "Your Security Zone settings do not allow you to send HTML forms" (916878)



The information in this article applies to:

  • Microsoft Internet Explorer version 5.2.1 for Macintosh

SYMPTOMS

When you browse certain Web pages by using Microsoft Internet Explorer 5.2 for Macintosh, you may receive the following error message:
Your Security Zone settings do not allow you to send HTML forms.

CAUSE

This problem may occur when one of the following conditions occurs:
  • The Internet Preferences file is corrupted.
  • The Explorer folder contains corrupted files.
  • The MS Internet Cache folder contains corrupted files.

RESOLUTION

To resolve this problem, delete the Explorer folder and the MS Internet Cache folder, and then delete the Internet Preferences file.
  • Delete the Explorer folder and the MS Internet Cache folder

    To delete the Explorer folder and the MS Internet Cache folder, follow these steps:
    1. Exit Internet Explorer.
    2. In Finder, open the System folder.
    3. In the System folder, open the Preferences folder.
    4. Drag the Explorer folder and the MS Internet Cache folder to your desktop.
    5. Restart Internet Explorer.
    Internet Explorer creates a new Explorer folder and a new MS Internet Cache folder in the Preferences folder.
  • Delete the Internet preferences file

    To delete the Internet Preferences file, follow these steps:
    1. Exit Internet Explorer.
    2. In Finder, open the System folder.
    3. In the System folder, open the Preferences folder.
    4. Drag the Internet Preferences file to your desktop.
    5. Restart Internet Explorer.
    Internet Explorer creates a new Internet Preferences file in the Preferences folder.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Modification Type:MajorLast Reviewed:4/24/2006
Keywords:kbtshoot kbExpertiseBeginner kberrmsg KB916878 kbAudEndUser