Error message when you try to start a Works program: "Cannot run Unicode version of ATL71.dll" (916839)


The information in this article applies to:

  • Microsoft Works 8.0
  • Microsoft Works 7.0
  • Microsoft Works Suite 2006
  • Microsoft Works Suite 2005

SYMPTOMS

When you try to start a Microsoft Works program, you may receive the following error message:
Cannot run Unicode version of ATL71.dll on Windows 95, Windows 98 or Windows ME. Please install the ANSI version.

RESOLUTION

To resolve this issue, test to see whether one or more of the shortcuts to start Works has Compatibility Mode enabled. To do this, follow these steps:
  1. Click Start, point to All Programs, and then point to Microsoft Works.
  2. Right-click Microsoft Works Task Launcher, and then click Properties.
  3. Click the Compatibility tab.
  4. Click to clear the check boxes that are selected.
  5. Follow steps 1 through 4 to fix the other shortcuts in the Microsoft Works section where you receive the error message.
Modification Type:MajorLast Reviewed:4/4/2006
Keywords:kberrmsg kbprb KB916839
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