Supported implementations of Message Queuing in clustered solutions (916700)

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Microsoft Message Queuing is fully tested and supported by using Microsoft Cluster Services (MSCS) as was included with Microsoft server operating systems.

Message Queuing has not been tested on any third-party solution. Microsoft cannot guarantee the functionality of Message Queuing when it is deployed in these environments.

Message Queuing depends on MSCS to provide access to resources before, during, and after failover. If Message Queuing is implemented in a third-party clustering solution, that solution is responsible for providing the same underlying support.

When Message Queuing is installed on a third-party clustering solution or a third-party solution that modifies the behavior of MSCS, Microsoft Product Support Services (PSS) will try to help a customer troubleshoot and provide support for Message Queuing related issues. PSS will try to help a customer who has these issues until PSS reasonably believes that the cause of the issue is an incompatibility between the third-party clustering solution and Message Queuing. The issue may not be reproduced in a fully supported Message Queuing clustering environment, such as MSCS clustering on a Windows Catalog certified cluster system. In this scenario, PSS may refer the affected customer to the vendor of the third-party clustering solution or suggest removing the third-party solution to help resolve the issue.