Error message when you try to enter a manual payroll in Small Business Accounting 2006: "Connection failed" (916272)
The information in this article applies to:
- Microsoft Office Small Business Accounting 2006
SYMPTOMSWhen you try to enter a manual payroll in Microsoft Office Small Business Accounting 2006, you receive the following error message:
Connection failed. CAUSEThe problem occurs when one or more of the following conditions are true:
- The MSSQL$MICROSOFTSMLBIZ service is stopped.
- The ManualPayrollCalculation.xlt file is corrupted.
RESOLUTIONTo resolve this problem, use one or more of the following methods. Method 1: Start the MSSQL$MICROSOFTSMLBIZ serviceNote The MICROSOFTSMLBIZ instance is the instance of Microsoft SQL Server Desktop Engine (also known as MSDE 2000) that is installed together with Small Business Accounting. - Click Start, click Run, type services.msc, and then click OK.
- In the Services dialog box, right-click MSSQL$MICROSOFTSMLBIZ, and then click Properties.
- In the MSSQL$MICROSOFTSMLBIZ Properties dialog box, click the General tab, and then click Automatic in the Startup Type drop-down list.
- Click Start to start the MSSQL$MICROSOFTSMLBIZ service.
Note If Small Business Accounting is running, click Exit on the File menu to exit Small Business Accounting.
Method 2: Delete the ManualPayrollCalculation.xlt file- Locate the ManualPayrollCalculation1.xlt file.
Note By default, the ManualPayrollCalculation1.xlt file is in the following location:C:\Documents and Settings\UserName\My Documents\Small Business Accounting. - Right-click the ManualPayrollCalculation.xlt file, and then click Delete.
Modification Type: | Major | Last Reviewed: | 5/5/2006 |
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Keywords: | kberrmsg kbMBSMigrate kbprb kbtshoot KB916272 kbAudEndUser kbAudKnowledgeWorker |
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