FIX: You may not be able to use Analysis Manager to change server properties for an instance of SQL Server 2000 Analysis Services that is running on an IA-64 server computer after you install Windows Server 2003 SP1 on a client computer (916097)



The information in this article applies to:

  • Microsoft SQL Server 2000 Analysis Services, when used with:
    • Microsoft Windows Server 2003 SP1

Bug: #520 (SQL Hotfix)
Microsoft distributes Microsoft SQL Server 2000 Analysis Services fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2000 Analysis Services fix release.

SUMMARY

This article describes the following about this hotfix release:
  • The issues that are fixed by this hotfix package
  • The prerequisites for applying the hotfix package
  • Information about whether you must restart the computer after you apply the hotfix package
  • Information about whether the hotfix package is replaced by any other hotfix package
  • Information about whether you must make any registry changes
  • The files that are contained in the hotfix package

SYMPTOMS

Consider the following scenario. You run 32-bit client applications for Microsoft SQL Server 2000 Analysis Services on a client computer that is running Microsoft Windows Server 2003. You install Microsoft Windows Server 2003 Service Pack 1 (SP1) on the client computer. In this scenario, you may not be able to use Analysis Manager to change server properties for an instance of SQL Server 2000 Analysis Services that is running on a 64-bit Itanium architecture-based (IA-64) server computer.

CAUSE

This problem occurs because of a behavioral change that was implemented for remote registry read calls in Windows Server 2003 SP1.

After you install Windows Server 2003 SP1 on a 32-bit client computer, any remote registry read calls that originate from a 32-bit application target the HKEY_LOCAL_MACHINE\SOFTWARE registry key on a 64-bit server. These registry read calls are redirected to the HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node registry subkey. Because this registry subkey does not exist, the Properties dialog box in Analysis Manager displays blank values for most server properties.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SQL Server 2000 Analysis Services service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have SQL Server 2000 Analysis Services Service Pack 4 (SP4) installed on the computer.

Restart information

You may be prompted to restart the computer if the installer must replace files that are being used. To avoid a restart of the computer, close all SQL Server Analysis Services tools and clients before you apply this hotfix.

Registry information

You do not have to change the registry.

Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain of all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Msdmbr.ocx8.0.0.2190258,12817-Mar-200613:25x86
Msmdadin.dll8.0.0.2190196,68017-Mar-200613:25x86
Msmdcb.ocx8.0.0.2190909,39417-Mar-200613:25x86
Msmdctr80.dll8.0.2190.061,44017-Mar-200613:25x86
Msmddo80.dll8.0.0.21904,090,65617-Mar-200613:27x86
Msmdsgn.dll8.0.0.21906,344,70417-Mar-200613:25x86
Msmdsgn80.dll8.0.0.21909,650,24917-Mar-200613:25x86
Msmdsrv.exe8.0.2190.01,970,17617-Mar-200603:14x86
Msmdtsm.dll8.0.0.2190446,55017-Mar-200613:25x86
Msmdtsp.dll8.0.0.2190372,82117-Mar-200613:25x86
Msolap80.dll8.0.2190.02,120,40817-Mar-200613:27x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

This hotfix tests for the presence of the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\OLAP Server registry key to determine the registry hive that should be used. If you have duplicated this key as a temporary workaround, the duplicate key may prevent the hotfix from working correctly. This hotfix is only required on 32-bit computers that are running Windows Server 2003 SP1 and are used to administer a 64-bit SQL Server 2000 Analysis Services server.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Modification Type:MinorLast Reviewed:7/26/2006
Keywords:kbHotfixServer kbQFE kbpubtypekc KB916097 kbAudITPRO kbAudDeveloper