FIX: Users cannot start pooled 3270 or LUA sessions on a Host Integration Server 2004 computer when the sessions use DDDLUs on an IBM mainframe (916084)



The information in this article applies to:

  • Microsoft Host Integration Server 2004

SYMPTOMS

Users cannot start pooled 3270 or logical unit application (LUA) sessions on a Microsoft Host Integration Server 2004 computer. This problem occurs when the sessions use Dynamically Defined Dependent Logical Units (DDDLUs) on an IBM mainframe.

When an LUA application tries to start a host session through Host Integration Server 2004 by issuing the RUI_INIT verb or the SLI_OPEN verb, the LUA application may display the following error message:
Primary Return Code = 0x0014 (LUA_UNSUCCESSFUL)
Secondary Return Code = 0x00000087 (LUA_COMMAND_COUNT_ERROR)
The exact error message that is displayed by a 3270 emulator may vary, depending on the 3270 emulator that is used. When this problem occurs, the 3270 Client that is included with Host Integration Server 2004 displays the following error message in the Operator Information Area (OIA):
No LU in LU Group Free
This problem may occur when the following conditions are true:
  • The IBM mainframe is configured to use DDDLUs.
  • Multiple host connections are defined in SNA Manager.
  • One or more of the host connections are in an inactive state in SNA Manager.
  • The DDDLUs on the host connections are defined as either 3270 logical units (LUs) that are assigned to a 3270 LU pool or LUA LUs that are assigned to an LUA pool. For TN3270, the LUA pool is also assigned to the TN3270 server.
  • More than five minutes have passed since the IBM mainframe sent the Activate Physical Unit (ACTPU) Request Unit to Host Integration Server 2004 for the host connection that is started in SNA Manager. The ACTPU is sent by the host when the host connection that is defined in Host Integration Server is started. Therefore, this problem occurs five minutes after the connection is started. Users can obtain host sessions that are started in this five-minute window.
If all the host connections are in an active state in SNA Manager, this problem does not occur. Additionally, if the 3270 LUs or the LUA LUs are not assigned to a pool, this problem does not occur.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Host Integration Server 2004 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
File nameFile versionFile sizeDateTimePlatformSP requirement
Snaservr.exe6.0.2020.0407,55215-Mar-200601:57x86SP1
Trcservr.exe6.0.2020.0847,36015-Mar-200601:57x86SP1
Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.

WORKAROUND

To work around this problem, start all the host connections that host the affected 3270 LUs or the affected LUA LUs in SNA Manager.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about DDDLUs, click the following article numbers to view the articles in the Microsoft Knowledge Base:

161492 LU session activation using Dynamically Defined Dependent LUs

164592 Dynamically Defined Dependent LU support for LUA LUs

276453 Dynamically Defined Dependent LU support for printer LUs

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MinorLast Reviewed:7/26/2006
Keywords:kbQFE kbExpertiseInter kbHotfixServer kbLUA kbHIS2004 kbfix kbbug kbpubtypekc KB916084 kbAudDeveloper kbAudITPRO