CAUSE
This problem may occur if a remote procedure call (RPC) communication thread that is used for DCOM cross-process communication is ended prematurely on the computer.
For example, this problem may occur in the following scenario:
- A DCOM client thread has an outstanding call to a DCOM server.
- The client process closes before the threads can correctly clean up and call the CoUninitialize function.
In this scenario, another unrelated DCOM process may be prematurely and incorrectly cleaned up by the Remote Procedure Call service. Therefore, E_HANDLE, E_NOINTERFACE, or E_ACCESSDENIED errors occur in the calls that then try to use that DCOM process.
When these errors occur, the DCOM server may continue to run on the computer. However, the DCOM server is now inaccessible by other DCOM processes.
RESOLUTION
Windows XP Professional SP2 hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
There are no prerequisites.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any previous hotfix.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time item in Control Panel.
|
| Rpcrt4.dll | 5.1.2600.2859 | 582,144 | 02-Mar-2006 | 03:55 | x86 |
Windows Server 2003 hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
There are no prerequisites.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any previous hotfix.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003, 32-bit versions
|
| Ole32.dll | 5.2.3790.374 | 1,193,984 | 21-Jul-2005 | 03:12 | x86 | None | RTMQFE |
| Rpcproxy.dll | 5.2.3790.141 | 26,112 | 16-Mar-2004 | 03:17 | x86 | None | RTMQFE |
| Rpcrt4.dll | 5.2.3790.521 | 589,824 | 19-Apr-2006 | 09:48 | x86 | None | RTMQFE |
| Rpcss.dll | 5.2.3790.374 | 296,960 | 21-Jul-2005 | 03:12 | x86 | None | RTMQFE |
| Rpcrt4.dll | 5.2.3790.2685 | 645,632 | 19-Apr-2006 | 10:22 | x86 | SP1 | SP1QFE |
Windows Server 2003, Itanium-based versions
|
| Ole32.dll | 5.2.3790.374 | 3,582,976 | 19-Apr-2006 | 10:58 | IA-64 | None | RTMQFE |
| Rpcproxy.dll | 5.2.3790.141 | 73,216 | 19-Apr-2006 | 10:58 | IA-64 | None | RTMQFE |
| Rpcrt4.dll | 5.2.3790.521 | 2,151,424 | 19-Apr-2006 | 10:58 | IA-64 | None | RTMQFE |
| Rpcss.dll | 5.2.3790.374 | 694,272 | 19-Apr-2006 | 10:58 | IA-64 | None | RTMQFE |
| Wole32.dll | 5.2.3790.374 | 1,193,984 | 19-Apr-2006 | 10:58 | x86 | None | WOW |
| Wrpcproxy.dll | 5.2.3790.141 | 26,112 | 19-Apr-2006 | 10:58 | x86 | None | WOW |
| Wrpcrt4.dll | 5.2.3790.521 | 544,768 | 19-Apr-2006 | 10:58 | x86 | None | WOW |
| Rpcrt4.dll | 5.2.3790.2685 | 2,470,912 | 19-Apr-2006 | 11:06 | IA-64 | SP1 | SP1QFE |
| Wrpcrt4.dll | 5.2.3790.2685 | 628,736 | 19-Apr-2006 | 11:06 | x86 | SP1 | WOW |
Windows Server 2003, x64-based versions
|
| Rpcrt4.dll | 5.2.3790.2685 | 1,720,832 | 19-Apr-2006 | 11:09 | x64 | SP1 | SP1QFE |
| Wrpcrt4.dll | 5.2.3790.2685 | 628,736 | 19-Apr-2006 | 11:09 | x86 | SP1 | WOW |