FIX: The original caller is unavailable when a COM+ application that is hosted on a computer that is running Windows Server 2003 is called from a computer that is running Windows 2000 (913576)


The information in this article applies to:

  • Microsoft COM+
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-based Systems

SYMPTOMS

Consider the following scenario. A Microsoft COM+ application is hosted on a computer that is running Microsoft Windows Server 2003. You call the COM+ application from a computer that is running Microsoft Windows 2000. In this scenario, the original caller is unavailable.

CAUSE

This problem occurs because a different version of Microsoft Distributed COM (DCOM) is installed in Windows Server 2003 than in Windows 2000. When DCOM examines the client computer, the necessary data is not returned because the different version in Windows 2000 does not meet the security needs of the DCOM version that is installed in Windows Server 2003.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must apply Windows Server 2003 Service Pack 1 (SP1) before you apply this hotfix.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.Windows Server 2003 for x86-based systems
File nameFile versionFile sizeDateTime
Ole32.dll5.2.3790.26621,247,74417-Mar-200604:06
Rpcss.dll5.2.3790.2662421,88817-Mar-200604:06
Windows Server 2003 x64 Edition
File nameFile versionFile sizeDateTimePlatform
Ole32.dll5.2.3790.26622,547,20017-Mar-200602:57x64
Rpcss.dll5.2.3790.2662698,36817-Mar-200602:57x64
Windows Server 2003 for Itanium-based systems
File nameFile versionFile sizeDateTimePlatform
Ole32.dll5.2.3790.26623,999,74417-Mar-200602:59IA-64
Rpcss.dll5.2.3790.2662859,64817-Mar-200602:59IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information about DCOM, visit the following Microsoft Developer Network (MSDN) Web site:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/dndcom/html/msdn_dcomtec.asp

Modification Type:MinorLast Reviewed:7/26/2006
Keywords:kbfix kbBug kbQFE kbHotfixServer kbWinServ2003preSP2fix kbpubtypekc KB913576 kbAudDeveloper kbAudITPRO
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