RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
You must be running Windows Server 2003 SP1 to install this hotfix.
Note The x64 editions of Windows do not require Windows Server 2003 SP1 to install this hotfix.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.Windows Server 2003, x86-based versions
|
| Tcpip.sys | 5.2.3790.2596 | 333,312 | 20-Dec-2005 | 02:59 | x86 |
Windows x64 Edition-based versions
|
| Tcpip.sys | 5.2.3790.2596 | 702,464 | 20-Dec-2005 | 04:42 | x64 |
Windows Server 2003, Itanium-based versions
|
| Tcpip.sys | 5.2.3790.2596 | 1,116,672 | 20-Dec-2005 | 04:42 | IA-64 |
WORKAROUND
To work around this problem, obtain an IP address from the DHCP server before you open the PPP connection. If this problem has already occurred, disconnect the PPP connection, and then renew the IP address from the DHCP server before you open the PPP connection. Sometimes, you may have to restart the computer before you can renew the IP address.
To renew the IP address, follow these steps:
- Click Start, click Run, type CMD in the Open box, and then click OK.
- At the command prompt, type ipconfig /release, and then press ENTER. The IP addresses will typically both be 0.0.0.0.
- Type ipconfig /renew, and then press ENTER. The DHCP server will now provide the correct IP address.