A duplicate birthday reminder may appear in the Outlook 2003 calendar after the Microsoft CRM contact that includes the birthday date is changed and synchronized (911908)


The information in this article applies to:

  • Microsoft Office Outlook 2003
  • Microsoft Business Solutions CRM Sales for Outlook, when used with:
    • Microsoft CRM 3.0
    • Microsoft CRM 1.2
  • Microsoft CRM 3.0
  • Microsoft CRM 1.2

SYMPTOMS

A duplicate birthday reminder may appear in the Microsoft Office Outlook 2003 calendar after the Microsoft CRM contact that includes the birthday date is changed and synchronized.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Office Outlook 2003.

MORE INFORMATION

Steps to reproduce the problem

  1. In Microsoft CRM, create a contact that includes a birthday date.
  2. Go offline. The contact is synchronized with the Outlook 2003 contacts. After the synchronization has been completed, a birthday reminder appears in your calendar.
  3. Change the contact, and then go online.
  4. Go offline. The contact is synchronized with the Outlook 2003 contacts.
Modification Type:MinorLast Reviewed:9/8/2006
Keywords:kbtshoot kbMBSMigrate kbprb KB911908 kbAudEndUser
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