Error message when you try to insert a template in an e-mail message in Microsoft CRM: "A SQL Server error occurred" (911323)

The information in this article applies to:

Microsoft CRM 3.0

The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.

SYMPTOMS

When you try to insert a template in an e-mail message in Microsoft Dynamics CRM, the template is not inserted. Additionally, you receive the following error message:

A SQL Server error occurred. For more information, contact your system administrator.

If Developer Errors are enabled, you receive the following error message:

Server Error in '/' Application. Exception from HRESULT: 0x80044150.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. Microsoft is researching this problem and will post more information in this article when the information becomes available.

MORE INFORMATION

For more information about how to modify the Web.config file to show more detailed error messages, click the following article number to view the article in the Microsoft Knowledge Base:

857192 How to modify the Web.config file to show more detailed error messages in Microsoft CRM

Modification Type:	Minor	Last Reviewed:	7/26/2006
Keywords:	kbQFE kberrmsg kbMBSemail kbMBSMigrate kbpubtypekc KB911323 kbAudEndUser