Error message when you send or receive e-mail messages in Outlook: "Sending and Receiving reported error (0x8007000E): Out of memory or system resources" (911084)



The information in this article applies to:

  • Microsoft Office Outlook 2003
  • Microsoft Outlook 2002
  • Microsoft Outlook 2000

SYMPTOMS

When you send or receive e-mail messages in Microsoft Outlook, the messages are sent and received as expected. However, you receive the following error message:
Sending and Receiving reported error (0x8007000E): Out of memory or system resources. Close some windows or programs and try again.

CAUSE

This issue may be caused by one or more of the following conditions:
  • The Mapi32.dll file is damaged or incorrect.
  • The Inbox contains a damaged e-mail message.
  • Your current e-mail profile is damaged.

RESOLUTION

To resolve this issue, use one or more of the following methods.

Method 1: Run the MAPI Repair Tool

If the Mapi32.dll file is damaged or incorrect, run the MAPI Repair Tool (Fixmapi.exe). The Fixmapi.exe file is located in either the C:\Winnt\System32 folder or the C:\Windows\System32 folder.

For more information, visit the following Microsoft Web site:

Method 2: Delete a damaged e-mail message

If the Inbox contains a damaged e-mail message, you must delete the damaged message. To do this, try to move the e-mail messages in the Inbox to a personal folder. If a message is damaged, you will not be able to move the message. For example, move a group of messages to a personal folder. If the group does not move, try to move an individual e-mail message to the personal folder. After you determine which message is damaged, delete the damaged message.

Method 3: Create a new e-mail profile

This issue may occur when your current e-mail profile is damaged. To resolve this issue, create a new e-mail profile. Then, start Outlook by using the new profile.

For more information about how to create a new e-mail profile, click the following article numbers to view the articles in the Microsoft Knowledge Base:

829918 How to create a new e-mail profile in Outlook 2003

287072 How to create a new e-mail profile for Outlook 2002

195718 How to create a new e-mail profile in Outlook 2000


Modification Type:MajorLast Reviewed:12/21/2005
Keywords:kbreceivemail kbsendmail kbemail kberrmsg kbtshoot kbprb KB911084 kbAudEndUser