After you call a function that belongs to the Npptools.dll file in a Windows 2000 application, you may receive an access violation (911018)


The information in this article applies to:

  • Microsoft Windows 2000 Server SP4

SYMPTOMS

You call a function that belongs to the Npptools.dll file in a Microsoft Windows 2000 application. For example, you call the GetNPPBlobTable function. After you do this, you may receive an access violation.

CAUSE

This problem occurs because the function is trying to access an invalid address that used to belong to the Ndsinpp.dll file.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must install Windows 2000 Service Pack 4 before you apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Ndisnpp.dll5.0.2195.704356,59229-Nov-200502:56x86
Nppagent.exe5.0.2195.704319,72825-Apr-200510:58x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:9/22/2006
Keywords:kbPubTypeKC kbfix kbBug kbQFE kbHotfixServer kbWin2kSP4fix KB911018 kbAudDeveloper kbAudITPRO
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