The MOM-to-MOM product connector no longer forwards messages to the destination management group in MOM 2005 (909634)


The information in this article applies to:

  • Microsoft Operations Manager 2005

SYMPTOMS

After you restart the World Wide Web Publishing Service on the server that contains the MOM-to-MOM product connector (MMPC), the MMPC no longer forwards messages to the destination management group. You also receive the following error message:
MMPC could not forward to any Management Servers within the Destination management group.
Additionally, the following event is displayed in the Application log:
Event Type: Error
Event Source: MOM to MOM Connector
Event Category: None
Event ID: 10015
Date: date
Time: time
User: N/A
Computer: computer name
Description: There was an error acquiring a valid MOM Connector web service reference.

CAUSE

This issue occurs if one of the following conditions is true:
  • You have a Group Policy setting that disables the automatic startup of the World Wide Web Publishing Service component.
  • You have manually disabled the automatic startup of the World Wide Web Publishing Service component.

WORKAROUND

To restore regular MMPC forwarding, follow these steps:
  1. Click Start, click Run, type services.msc in the Open box, and then click OK.
  2. In the Services snap-in, verify that the World Wide Web Publishing Service component is started and that the Startup type setting is Automatic.
  3. Click Start, click Run, type cmd in the Open box, and then click OK
  4. At the command prompt, change to the following directory:

    %systemdrive%\Windows\Microsoft.Net\Framework\V1.1.4322

  5. Run the following command:

    aspnet_regiis.exe -i

    You receive the following output:

    Start installing ASP.NET (V1.1.4322)

  6. After you receive the following output, close the command prompt:

    Finished installing ASP.NET (V1.1.4322)

  7. In the Services snap-in, follow these steps:
    1. Stop the World Wide Web Publishing Service component.
    2. Stop the MOM to MOM Connector component.
    3. Start the World Wide Web Publishing Service component.
    4. Start the MOM to MOM Connector component.
  8. Close the Services snap-in.
Forwarding should now start as expected.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MajorLast Reviewed:11/22/2005
Keywords:kberrmsg kbtshoot kbprb KB909634 kbAudITPRO
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