Xbox 360: You receive the "Reconfigure Wireless Network for 802.11a" error message (909165)



The information in this article applies to:

  • Microsoft Xbox 360
  • Microsoft Xbox 360 Wireless Networking Adapter
  • Microsoft Windows XP Media Center Edition
  • Xbox Video Game System

SYMPTOMS

When you try to connect an Xbox 360 console to a Microsoft Windows XP Media Center-based computer by using an 802.11b or an 802.11g wireless network, you receive the following error message:
Reconfigure Wireless Network for 802.11a

Your console is connected to an 802.11b or 802.11g wireless network. You may experience performance problems while viewing TV or other video over the current network connection.

Your network hardware supports 802.11a. For best performance, reconfigure your wireless network to use 802.11a if your access point or router supports it.

[Network Settings]
[Continue]

[B- Back]
[A- Select]
[X- Cancel]

CAUSE

You may receive this error message if the wireless network connection supports the 802.11a standard but you are using the 802.11b or the 802.11g standard for the wireless network.

THINGS TO TRY

  1. Configure the wireless network to use the 802.11a standard.

    Note The 802.11a network uses a different frequency than the 802.11b or 802.11g networks. Therefore, if you experience performance problems with the audio or the video when you watch TV, an 802.11a wireless network may provide less interference than 802.11b or 802.11g.

Modification Type:MinorLast Reviewed:9/29/2006
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