You may receive a "Scanning 100% done (0 service(s) found)" message when you scan for services in Windows XP Media Center Edition 2005 (908996)


The information in this article applies to:

  • Microsoft Windows XP Media Center Edition 2005

SYMPTOMS

When you select Start Scan to scan for services in Microsoft Windows XP Media Center Edition 2005, you may receive a message that is similar to the following: Scanning 100% done (0 service(s) found) Note The Scan for Services page is available only on Media Center computers that are set up to receive a PAL, SECAM, or DVB-T signal.

CAUSE

This problem may occur if the following conditions are true:
  • The computer is using a TV tuner device or card that supports world-wide television standards.
  • One of the following conditions is true:
    • You select Start Scan to scan for services during the Out of Box Experience (OOBE) setup.
    • You select Start Scan to scan for services after you switch from a region that supports NTSC signals to a region that supports SECAM, PAL, or DVB-T signals.

WORKAROUND

To work around this problem, follow these steps:
  1. Click Finish in the OOBE setup, if applicable.
  2. Restart the computer.
  3. Start Media Center, and then select Settings.
  4. Select TV.
  5. Select Scan for services.
Media Center should now detect the available services.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Media Center Technical Support

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site: http://www.microsoft.com/windowsxp/mediacenter/
Modification Type:MinorLast Reviewed:10/26/2005
Keywords:kbtshoot KB908996 kbAudEndUser
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