You receive a "Validation Incomplete: Online Validation Failure" error message or a "0x80080204" error code when you try to validate Windows XP (906533)
The information in this article applies to:
- Microsoft Windows Genuine Advantage
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
SYMPTOMSWhen you run the Windows Genuine Advantage Validation Tool to validate your copy of Microsoft Windows XP, you receive the following error message or the following error code: Error messageValidation Incomplete: Online Validation Failure. Error code0x80080204 Note Windows Genuine Advantage uses the Windows Genuine Advantage Validation Tool. This tool scans the Windows product key to determine whether the computer's operating system is genuine. CAUSEThis issue may occur if the computer's date and time are not set to the current date and time. RESOLUTIONTo resolve this issue, set the date and time in Windows XP to the current date and time. To do this, follow these steps: - Use an account that has administrative credentials to log on to Windows.
- Click Start, click Run, type timedate.cpl, and then click OK.
- Click the Date & Time tab, and then set the date and time to the current date and time.
- Click Apply, and then click OK.
- Quit all instances of Microsoft Internet Explorer.
- Start Internet Explorer, and then try to validate Windows again.
Modification Type: | Minor | Last Reviewed: | 9/7/2006 |
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Keywords: | kberrmsg kbtshoot kbprb KB906533 kbAudEndUser |
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