You receive an "Unable to update Public free/busy data" error message when you quit Outlook 2002 after you add a new appointment to a delegate's calendar (905814)


The information in this article applies to:

  • Microsoft Outlook 2002
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry

SYMPTOMS

You install the IBM Lotus Domino Access for Microsoft Outlook connector in Microsoft Outlook 2002. If you add a new appointment to a delegate's calendar and then quit Outlook 2002, you receive the following error message:
Unable to update Public free/busy data. Operation failed.

CAUSE

This problem may occur if you add the delegate's name to the Access to Other's Mail option that is located on the Domino Preferences tab in Outlook 2002.

RESOLUTION

How to obtain the hotfix

This issue is fixed in the Outlook 2002 post-Service Pack 3 Hotfix Package that is dated August 30, 2005. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

905864 Description of the Outlook 2002 post-Service Pack 3 hotfix package: August 30, 2005


Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To enable this hotfix, follow these steps:
  1. Quit Outlook 2002.
  2. Click Start, click Run, type regedit, and then click OK.
  3. Locate and then click to select the following registry key:

    HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Preferences

  4. After you select the key that is specified in step 3, point to New on the Edit menu, and then click DWORD Value.
  5. Type FBNeverShowPubError, and then press ENTER.
  6. Right-click FBNeverShowPubError, and then click Modify.
  7. In the Value data box, type 1, and then click OK.
  8. On the File menu, click Exit to quit Registry Editor.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MinorLast Reviewed:7/25/2006
Keywords:kbQFE KBHotfixServer kbOfficeXPpostSP3fix kbcalendar kberrmsg kbbug kbfix kbpubtypekc KB905814 kbAudITPRO kbAudEndUser
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