SYMPTOMS
When
you try to log on to a computer that is running Microsoft Windows Server 2003
with Service Pack 1 (SP1), you may receive the following error message:
Title: Logon Message
Msg: The System cannot log you on due to
the following error:
The RPC server is too busy to complete this
operation. Please try again or consult your system administrator.
Additionally, when you enable Net Logon debug logging on the computer, an error message that is similar to the following is logged in the %windir%\debug\netlogon.log file: <
timestamp> [CRITICAL] WW001: NlSessionSetup: Session setup: cannot I_NetServerReqChallenge 0xc0020018
<
timestamp> [MISC] Eventlog: 5719 (1) "<
domain>" 0xc0020018 c0020018 .... <
timestamp> [SESSION] <
domain>: NlSetStatusClientSession: Set connection status to c000005e
Note This problem only occurs when the Windows Server 2003 SP1-based
computer is under heavy load. The problem of heavy load is usually caused by automated logon attempts by programs that logon to a service or database that resides on the server. If this problem occurs when the program makes an authentication request, the program receives an "STATUS_NO_LOGON_SERVERS" error message.
RESOLUTION
Hotfix information
Note This problem can affect both client components and server
components in the Netlogon process. If you experience this problem, we
recommend that you apply this hotfix to all member servers and to all domain
controllers that are running Windows Server 2003 with Service Pack 1.
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
To apply this hotfix, you must have Windows Server 2003 SP1
installed on the computer.
Note Windows Server 2003 SP1 is included in x64-based versions of
Windows Server 2003.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, 32-bit x86-based versions with Service Pack 1
|
| Netlogon.dll | 5.2.3790.2503 | 419,328 | 06-Aug-2005 | 04:30 | x86 |
Windows Server 2003, 64-bit Itanium-based versions with Service Pack 1
|
| Netlogon.dll | 5.2.3790.2503 | 978,944 | 05-Aug-2005 | 13:48 | IA-64 | SP1 | SP1QFE |
| Wnetlogon.dll | 5.2.3790.2503 | 419,328 | 05-Aug-2005 | 13:48 | x86 | SP1 | WOW |
Windows Server 2003, 64-bit x64-based versions
|
| Netlogon.dll | 5.2.3790.2503 | 681,472 | 05-Aug-2005 | 13:48 | x64 | SP1 | SP1QFE |
| Wnetlogon.dll | 5.2.3790.2503 | 419,328 | 05-Aug-2005 | 13:48 | x86 | SP1 | WOW |