You receive an "Incorrect function" error message when you try to save a file from an Office program to a CD-RW or a DVD/CD-RW drive (905431)
The information in this article applies to:
- Microsoft Office Professional Edition 2003
- Microsoft Office Standard Edition 2003
- Microsoft Office Students and Teachers Edition 2003
- Microsoft Office Small Business Edition 2003
- Microsoft Office Basic Edition 2003
- Microsoft Office Excel 2003
- Microsoft Office PowerPoint 2003
- Microsoft Office Publisher 2003
- Microsoft Office Word 2003
- Microsoft Office XP Professional
- Microsoft Office XP Standard
- Microsoft Office XP Small Business
- Microsoft Office XP Students and Teachers
- Microsoft Office XP Developer
- Microsoft Excel 2002
- Microsoft PowerPoint 2002
- Microsoft Publisher 2002
- Microsoft Word 2002
- Microsoft Office 2000 Premium
- Microsoft Office 2000 Professional
- Microsoft Office 2000 Standard
- Microsoft Office 2000 Small Business
- Microsoft Office 2000 Developer
- Microsoft Excel 2000
- Microsoft PowerPoint 2000
- Microsoft Publisher 2000
- Microsoft Word 2000
SYMPTOMSWhen you try to save a file in that is from one of the programs that are listed in the "Applies to" section to a CD-RW or a DVD/CD-RW drive, the file is not saved. Additionally, you receive the following error message: Incorrect function. When you click OK in the error message, you receive the following error message: You do not have access to the folder 'drive:\'. See your administrator for access to this folder. CAUSEThis behavior occurs because Microsoft Office programs do not use the CD-ROM writing function that is available in some Microsoft Windows operating systems.WORKAROUNDTo work around this behavior, install a third-party CD-ROM recording program. A third-party CD-ROM program lets the CD-ROM writing function that is available in Windows XP work with your Office program.
Note Not all third-party CD-ROM recording programs let you save a file from an Office program directly to a CD-RW or a DVD/CD-RW drive. In this case, you must save the file to the hard disk drive, and then use the CD-ROM recording program to burn the file to a CD-RW or a DVD/CD-RW drive.
For more information about how to do this with your third-party CD-ROM recording program, look at the documentation for the program.
Modification Type: | Major | Last Reviewed: | 2/22/2006 |
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Keywords: | kbsavefile kbtshoot kbprb KB905431 kbAudEndUser |
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