FIX: You receive an error message when you run SQL Server Setup to install SQL Server 2000 Service Pack 4 in binary-only mode on a failover cluster (905286)
The information in this article applies to:
- Microsoft SQL Server 2000 Enterprise Edition
BUG #: 474471 (SQL Server 8.0)SQL Server 8.0:474471 Microsoft distributes Microsoft SQL Server 2000 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2000 fix release. SUMMARYThis article describes the following about this hotfix release: - The issues that are fixed by this hotfix package
- The prerequisites for installing the hotfix package
- Whether you must restart the computer after you install the hotfix package
- Whether the hotfix package is replaced by any other hotfix package
- Whether you must make any registry changes
- The files that are contained in the hotfix package
SYMPTOMSYou run SQL Server Setup to install Microsoft SQL Server 2000 Service Pack 4 (SP4) in binary-only mode on a failover cluster. When you do this, the Setup program does not continue beyond the Services Accounts page. You receive the following error message: setup cannot verify/grant logon as service right to the SQL Server service logon account: 5000 Note This problem only occurs in the Setup program for the 32-bit version of SQL Server 2000 SP4. This problem does not occur in the Setup program for the 64-bit version of SQL Server 2000 SP4. CAUSEThis problem occurs when you run the Setup program to install SQL Server 2000 SP4 after you add a new node to an existing failover cluster.RESOLUTIONHotfix informationA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SQL Server 2000 service pack that contains this hotfix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. PrerequisitesTo apply this hotfix, you must have SQL Server 2000 SP4 installed on the computer. For more information about how to obtain SQL Server 2000 SP4, click the following article number to view the article in the Microsoft Knowledge Base: 290211 How to obtain the latest SQL Server 2000 service pack
Restart requirementYou do not have to restart the computer after you apply this hotfix. File informationThis hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. |
Sqlsui.dll | 2000.80.2151.0 | 323,584 | 28-Jul-2005 | 01:53 | x86 | Note Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files. WORKAROUNDTo work around this problem, use one of the following methods: - Run the Setup program on the active node. Let the Setup program reinstall SQL Server 2000 SP4 on the existing nodes and on the new node.
Note This workaround will require some downtime for SQL Server. - Create an unattended installation file. Use this file to install SQL Server 2000 SP4 on the new node in unattended mode.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type: | Minor | Last Reviewed: | 4/7/2006 |
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Keywords: | kbQFE kbfix kbBug KB905286 kbAudDeveloper kbAudITPRO |
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