Windows Server 2003 may stop responding when you enable the "Sender ID Filtering" setting on an SMTP virtual server in Exchange Server 2003 SP2 (905214)


The information in this article applies to:

  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Exchange Server 2003 Service Pack 2
For a Microsoft Windows 2000 Server version of this article, see 909426.

SYMPTOMS

Microsoft Windows Server 2003 may stop responding when you enable the Sender ID Filtering setting on a Simple Mail Transfer Protocol (SMTP) virtual server in Microsoft Exchange Server 2003 Service Pack 2 (SP2).

Note You can enable the Sender ID Filtering setting in the Global Settings folder in Exchange System Manager on the individual SMTP virtual server.

CAUSE

This problem occurs because of a race condition that is caused by the SMTP protocol.

Note A race condition occurs when a device or a system tries to perform two or more operations at the same time. Because of the nature of the device or system, the operations must be performed in the correct sequence in order to be completed correctly.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply the hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.Windows Server 2003, 64-bit x64-based versions
   Date         Time   Version           Size  File name
   --------------------------------------------------------
   02-Aug-2005  08:40  6.0.3790.2499  668,672  Smtpsvc.dll
   02-Aug-2005  08:40  5.2.3790.2499   43,008  Arpidfix.exe
Windows Server 2003, 64-bit Itanium-based versions
   Date         Time   Version             Size  File name     Platform
   --------------------------------------------------------------------
   01-Aug-2005  16:07  6.0.3790.2499  1,265,664  Smtpsvc.dll   IA-64
   01-Aug-2005  16:07  5.2.3790.2499     74,752  Arpidfix.exe  IA-64
Windows Server 2003, 32-bit x86-based versions
   Date         Time   Version           Size  File name
   --------------------------------------------------------
   02-Aug-2005  04:03  6.0.3790.2499  483,328  Smtpsvc.dll
   02-Aug-2005  01:23  5.2.3790.2499   32,256  Arpidfix.exe

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:7/24/2006
Keywords:kbQFE kbHotfixServer kbBug kbfix kbpubtypekc KB905214 kbAudITPRO
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