You receive a "Norton AntiVirus 2005 does not support the repair feature" error message when you start an Office 2003 program (904427)
The information in this article applies to:
- Microsoft Office 2003, All Editions
- Microsoft Office Excel 2003
- Microsoft Office PowerPoint 2003
- Microsoft Office Publisher 2003
- Microsoft Office Word 2003
- Microsoft Office OneNote 2003
- Microsoft Office Outlook 2003
- Microsoft Office FrontPage 2003
- Microsoft Office Access 2003
SYMPTOMS
When you start any one of the Microsoft Office 2003 programs that are listed in the "Applies to" section, you receive the following error message: Norton AntiVirus 2005 does not support the repair feature. Please uninstall and reinstall. CAUSEThis issue occurs when the Norton Dynamic Link Library (DLL) is loaded.RESOLUTION
To resolve this issue, visit the following Symantec Web site:
In the Search box, type 2004090712504306, and then click Message: "Norton AntiVirus 2005 does not support the repair feature." to locate the latest information from Symantec about this issue. For more information about the Norton AntiVirus or Norton SystemWorks software, see the product documentation. Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
| Modification Type: | Minor | Last Reviewed: | 7/13/2005 |
|---|
| Keywords: | kbtshoot kbopenfile kberrmsg KB904427 kbAudEndUser |
|---|
|