FIX: You receive multiple error messages when you open the properties of a remote environment in the Transaction Integrator Manager for Host Integration Server 2004 (902836)


The information in this article applies to:

  • Microsoft Host Integration Server 2004

SYMPTOMS

Consider the following scenario. In the Transaction Integrator (TI) Manager for Microsoft Host Integration Server 2004, you open the properties of a remote environment. Then, you click the LU 6.2 tab. In this scenario, you receive multiple error messages, and the TI Manager unexpectedly closes. The error messages are similar to the following:
Cannot get a list of LUs defined to the SNA Server. Error code 0x80041004. Error details: IDispatch error #3588

CAUSE

This problem occurs because of a timing issue. This timing issue occurs when the Host Integration Server WMI provider is not available to return the information that the TI Manager requests. A timer in the TI Manager does not stop, and you receive multiple error messages.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Host Integration Server 2004 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version     Size       File name
   ---------------------------------------------------------
   28-Jun-2005  00:40  6.0.1966.0  1,063,936  Hipobjects.dll   
   28-Jun-2005  00:40                320,804  Hipobjects.sym
Note Because of file dependencies, the most recent hotfix that contains these files may contain additional files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:7/25/2006
Keywords:kbHotfixServer kbQFE kbfix kbbug kbpubtypekc KB902836 kbAudDeveloper
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