How to troubleshoot a shared database in Outlook with Business Contact Manager Update (901164)
The information in this article applies to:
- Microsoft Office Outlook 2003 with Business Contact Manager
SUMMARYThis article contains the following information to help you configure shared databases in Microsoft Office Outlook 2003 with Business Contact Manager Update: - Business Contact Manager sharing best practices
- Business Contact Manager sharing configurations
Additionally, this article describes the following steps that you can take to troubleshoot sharing issues that you may experience:- Verify the connection between the Business Contact Manager client and the
Business Contact Manager server.
- Verify the connection between the Microsoft Firewall
and the Business Contact Manager database.
- Verify the connection between a remote instance of Business Contact Manager
and the Business Contact Manager database.
- Verify that the TCP/IP network protocol has been enabled for the Microsoft Small Business Server database instance on the remote computer.
INTRODUCTIONMicrosoft Office Outlook 2003 with Business Contact Manager Update now supports
shared database configurations over a Local Area Network (LAN). You can use the new Business
Contact Manager Sharing Wizard to configure a shared database.
This article describes best practices to configure a shared database. Additionally, this article describes troubleshooting methods that you can use after you run
the Business Contact Manager Sharing Wizard. Note The troubleshooting methods assume that you successfully ran the Business Contact Manager
Sharing Wizard. This
article uses the following terms:
- The Business Contact Manager server is the computer that is
hosting the shared database.
- The Business Contact Manager client computer is the
computer that is connecting to the shared database.
- The shared user is the user who has access to a Business
Contact Manager database on the Business Contact Manager server.
- The logged-on user is the user account that is logged on to
a Business Contact Manager client.
Modification Type: | Major | Last Reviewed: | 7/24/2006 |
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Keywords: | kbtshoot kbinfo KB901164 kbAudITPRO |
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