The network interface on a multifunction, composite USB device does not work in Windows XP (901122)


The information in this article applies to:

  • Microsoft Windows XP Service Pack 2, when used with:
    • Microsoft Windows XP Home Edition
    • Microsoft Windows XP Professional
Windows SE:162305

SYMPTOMS

When you use a multifunction, composite USB device that includes a network interface, the network interface does not work in Microsoft Windows XP with Service Pack 2.

CAUSE

This problem may occur if the following conditions are true:
  • The device uses the Windows XP inbox driver for the Remote Network Device Interface Specification (RNDIS).
  • The device uses the Interface Association Descriptor (IAD) to describe which interfaces belong to the adaptor.
The problem occurs because the Usbccgp.sys driver does not configure all interfaces that are defined in the IAD when the driver handles a URB_FUNCTION_SELECT_CONFIGURATION request. The driver configures only the first interface and does not return valid pipe handles for the remaining interfaces.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Install hotfix 890927 before you install this hotfix.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date        Time       Version        Size        File name
---------------------------------------------------------------------------
17-Jun-2005  00:18     5.1.2600.2700  30,744     Usbccgp.sys

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about hotfix 890927, click the following article number to view the article in the Microsoft Knowledge Base:

890927 A Windows XP-based computer may stop responding when you disconnect a mobile device


For more information about support for the USB IAD in Windows, visit the following Microsoft Web page:

http://www.microsoft.com/whdc/system/bus/USB/IAD.mspx

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:7/24/2006
Keywords:kbQFE kbHotfixServer kbWinXPpreSP3fix kbfix kbbug kbpubtypekc KB901122 kbAudEndUser kbAudITPRO
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