Event ID: 4311 occurs when you upgrade from Windows 2000 Server with Service Pack 4 to Windows Server 2003 with Service Pack 1 (900965)


The information in this article applies to:

  • Microsoft Windows Server 2003 SP1, when used with:
    • Microsoft Windows Server 2003, Enterprise Edition
    • Microsoft Windows Server 2003, Standard Edition
    • Microsoft Windows Server 2003, Web Edition

SYMPTOMS

When you upgrade from Microsoft Windows 2000 with Service Pack 4 to Microsoft Windows Server 2003 with Service Pack 1, the following error is logged in the System event log:
Event Source: NetBT
Event Category: None
Event ID: 4311
Date: date
Time: time
Type: Error
User: N/A
Computer: computer_name
Description: Initialization failed because the driver device could not be created.
In this scenario, the NetBIOS transport driver works correctly. You do not experience any network connectivity problems.

CAUSE

Windows logs this event because a non-zero value is incorrectly returned when Windows detects and references the newly introduced network adaptor. The adaptor is redetected as part of the upgrade process.

RESOLUTION

In this scenario, you can safely ignore the Error event. The Error event is harmless.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MinorLast Reviewed:6/10/2005
Keywords:kbtshoot KB900965 kbAudITPRO
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