The SMS 2003 Operating System Deployment Feature Pack may take longer than you expect to install an operating system image in SMS 2003 with SP1 (900630)

SYMPTOMS

The Microsoft Systems Management Server (SMS) 2003 Operating System Deployment Feature Pack may take longer than you expect to install or to upgrade an operating system image.

When this problem occurs, the OSDSWDProgramExec.log file contains entries that are similar to the following:

Connecting to \\SERVER1\SMSPACKAGES\PACKAGE1
Failed to connect to \\SERVER1\SMSPACKAGES\PACKAGE1 (1219). Retry in 10 seconds.
Connecting to \\SERVER1\SMSPACKAGES\PACKAGE1
Failed to connect to \\SERVER1\SMSPACKAGES\PACKAGE1 (1219). Retry in 20 seconds.
Connecting to \\SERVER1\SMSPACKAGES\PACKAGE1
Failed to connect to \\SERVER1\SMSPACKAGES\PACKAGE1 (1219). Retry in 30 seconds.
Connecting to \\SERVER1\SMSPACKAGES\PACKAGE1
Failed to connect to \\SERVER1\SMSPACKAGES\PACKAGE1 (1219). Retry in 40 seconds.
Connecting to \\SERVER1\SMSPACKAGES\PACKAGE1
Connection to \\SERVER1\SMSPACKAGES\PACKAGE1 failed with credential conflict. Using existing connection.

RESOLUTION

Apply this hotfix on any primary site server that is intended to provide operating system deployment functionality. Or, apply this hotfix on any Administrator console computer that is used to view and configure operating system deployment packages.

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have Microsoft Systems Management Server 2003 Service Pack 1 installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version         Size     File name
   -----------------------------------------------------------
   09-Aug-2005  17:49  2.50.3658.1104  209,408  Osdlaunch.exe
   17-Aug-2005  20:49  2.50.3658.1107  175,616  Osdswdexec.exe

WORKAROUND

To work around this problem, use one of the following methods.

Method 1

Make sure that the packages that are used by the Run Software Distribution Program action in the State Restore phase are on a different distribution point than the distribution point where the image package is located.

Method 2

If you can only use only one distribution point, configure the package properties to use a common SMS package share for the image package and for the packages that are used in the State Restore phase. To do this, follow these steps:

Right-click the package, and then select Properties.
On the Data Access tab, select Access distribution folder through common SMS package share.
Click OK.