Sysprep.exe may generate duplicate computer names when you use Sysprep.exe to deploy Windows Server 2003 on a computer network (900336)



The information in this article applies to:

  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-based Systems

SYMPTOMS

When you use the System Preparation tool (Sysprep.exe) to deploy Microsoft Windows Server 2003 on a computer network, Sysprep.exe may generate duplicate computer names. When this problem occurs, you may receive an error message that is similar to the following:
A duplicate name exists on the network.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.Windows Server 2003, 32-bit versions
   Date         Time   Version             Size  File name
   -----------------------------------------------------------------
   13-Jul-2005  03:14  5.2.3790.369   1,013,248  Syssetup.dll
   13-Jul-2005  03:23  5.2.3790.2486  1,047,040  Syssetup.dll
   05-Mar-2005  01:30  6.1.22.4         371,936  Updspapi.dll
Windows Server 2003, x64-based versions
   Date         Time   Version             Size  File name
   -----------------------------------------------------------------
   13-Jul-2005  01:33  5.2.3790.2486  1,294,336  Syssetup.dll
   13-Jul-2005  01:33  5.2.3790.2486  1,047,040  Wsyssetup.dll
   13-Jul-2005  01:33  6.1.22.4         462,560  Updspapi.dll
Windows Server 2003, Itanium-based versions
   Date         Time   Version             Size  File name  Platform
   -----------------------------------------------------------------
   13-Jul-2005  01:33  5.2.3790.369   1,836,544  Syssetup.dll  IA-64
   13-Jul-2005  01:33  5.2.3790.369   1,013,248  Wsyssetup.dll   x86
   13-Jul-2005  01:33  5.2.3790.2486  1,947,136  Syssetup.dll  IA-64
   13-Jul-2005  01:33  5.2.3790.2486  1,047,040  Wsyssetup.dll   x86
   13-Jul-2005  01:33  6.1.22.4         639,712  Updspapi.dll  IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Technical support for x64-based versions of Microsoft Windows

Your hardware manufacturer provides technical support and assistance for x64-based versions of Windows. Your hardware manufacturer provides support because an x64-based version of Windows was included with your hardware. Your hardware manufacturer might have customized the installation of Windows with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your x64-based version of Windows. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.

For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site: For product information about x64-based versions of Microsoft Windows Server 2003, visit the following Microsoft Web site:

Modification Type:MinorLast Reviewed:7/24/2006
Keywords:kbQFE kbHotfixServer kbBug kbfix kbpubtypekc KB900336 kbAudITPRO