RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Systems Management Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
885643 How to obtain the latest Systems Management Server 2003 service pack
Hotfix Information
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Systems Management Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You do not have to restart the computer after you apply this software update.
Hotfix replacement information
This hotfix does not replace any other software updates.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
25-Oct-2004 14:00 2.50.3174.1161 151,552 Patchdownloader.dll
25-Oct-2004 14:00 2.50.3174.1161 200,704 Pwiz_res.dll
25-Dec-2003 13:30 2.50.2726.154 40,960 Smsse.dll
25-Oct-2004 14:00 2.50.3174.1161 135,168 Sms_nptc.dll
25-Oct-2004 14:00 2.50.3174.1161 618,496 Sms_pdw.dll
03-Aug-2005 21:17 514 Smsconfig.inf
25-Dec-2003 13:30 2.50.2726.154 40,960 Smsse.dll
Installation instructions
You must install this hotfix on all computers that are running the SMS 2003 Administrator Console. To install this hotfix, follow these steps:
- Create a new folder, and then copy the SMS2003-SP1-KB900257-v2-x86-xxx.exe file to the new folder.
Note xxx is ENU, ICP1, or ICP2. - Share the new folder that you created in step 1, and then make sure that the computers that are running the SMS 2003 Administrator Console can access the new folder.
- On each computer that is running the SMS 2003 Administrator Console, log on as an administrator, and then connect to the folder that you created in step 1.
- Quit the SMS Administrator Console if it is running.
- Run the SMS2003-SP1-KB900257-v2-x86-xxx.exe file, and then follow the instructions in the wizard.