When you try to add a database to the Recovery Storage Group, the Exchange System Manager program may crash (900253)



The information in this article applies to:

  • Microsoft Office Live Communications Server 2005 Enterprise Edition
  • Microsoft Office Live Communications Server 2005 Standard Edition

SYMPTOMS

When you try to add a database to the Recovery Storage Group, the Exchange System Manager program may crash with an access violation. Specifically, this symptom occurs when the Microsoft Office Live Communications Server (LCS) 2005 Administrator tools and Microsoft Exchange Server 2003 are installed on a same computer.

CAUSE

This problem occurs because the LCS 2005 component does not correctly check a parameter that is passed from the Exchange component.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You do not need to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Live Communications Server 2005

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   03-Jun-2005  06:31  2.0.5369.56        24,792  Lcdsuiex.dll     
   03-Jun-2005  06:31  2.0.5369.56     1,048,792  Wsipsnap.dll     

Live Communications Server 2005 Service Pack 1 (SP1)

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   23-May-2005  08:34  2.0.5470.101       31,432  Lcdsuiex.dll     
   23-May-2005  08:34  2.0.5470.101    1,193,672  Wsipsnap.dll     

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbBug kbfix KB900253 kbAudITPRO