You may not be able to find Microsoft Office files on DFS shares that are located on Windows Server 2003-based or Windows 2000-based computers (900214)
The information in this article applies to:
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Standard Edition
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional
- Microsoft Windows 2000 Server
Important This article contains information about how to modify the
registry. Make sure to back up the registry before you modify it. Make sure
that you know how to restore the registry if a problem occurs. For more
information about how to back up, restore, and modify the registry, click the
following article number to view the article in the Microsoft Knowledge Base: 256986 Description of the Microsoft Windows registry SYMPTOMSYou save and then close Microsoft Office files that have
been replicated by using the Windows NT File Replication service
(NTFRS). In this scenario, you may not be able to find these
files on Distributed File System (DFS) shares
that are located on Microsoft Windows Server 2003-based or Microsoft Windows
2000-based computers.
Note These Office files include .doc files, .xls files,
and so on.CAUSEThis problem occurs because of how Office handles temporary files and how NTFRS processes the corresponding
changes.RESOLUTIONWarning Serious problems might occur if you modify the registry
incorrectly by using Registry Editor or by using another method. These problems
might require that you reinstall your operating system. Microsoft cannot
guarantee that these problems can be solved. Modify the registry at your own
risk. To resolve this problem, set the value of the
"aging cache" for NTFRS to five seconds. The default value is three seconds. To
do this, follow these steps:
- Click Start, click Run,
type regedit, and then click
OK.
- Locate and then right-click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlset\Services\NtFrs\Parameters - Right-click the Changeorder Aging Delay In
Seconds entry, and then click Modify.
Note If this entry does not exist, you must create the
entry as a REG_DWORD type. - Type 5 in the Value
data box, and then click OK.
Note Unpredictable results may occur if you set the aging cache to a
value that is too high. STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
| Modification Type: | Minor | Last Reviewed: | 2/13/2006 |
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| Keywords: | kbtshoot kbprb KB900214 kbAudITPRO |
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