The Windows XP-based computer may run slowly and you may receive Dumprep.exe error messages (899870)


The information in this article applies to:

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Media Center Edition
  • Microsoft Windows XP Tablet PC Edition
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry

SYMPTOMS

While a Microsoft Windows XP-based computer starts, the Windows XP-based computer may run slowly. Additionally, you may receive Dumprep.exe error messages.

CAUSE

This issue is typically caused by hardware issues or damaged registry entries.

WORKAROUND

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To work around this issue, use either of the following methods.

Method 1: Use the System Configuration Utility to disable the Dumprep.exe tool

  1. Click Start, click Run, type msconfig in the Open box, and then click OK.
  2. Click the Startup tab.
  3. Click to clear the dumprep 0 -k or dumprep 0 -u check box, and then click OK.
  4. Restart the computer.

Method 2: Use Registry Editor to remove the Dumprep.exe entry

  1. Click Start, click Run, type regedit in the Open box, and then click OK.
  2. Locate and then click the following registry key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

  3. In the right pane, click Dumprep, and then press DELETE.
  4. Restart the computer.

MORE INFORMATION

The Dumprep.exe tool is a Windows XP fault logging program. If a serious error occurs, Dumprep.exe writes the error details to a text file. The Dumprep.exe tool then prompts you to send the error information to Microsoft. The Dumprep.exe tool is a non-essential system process that is installed for third-party use.
Modification Type:MajorLast Reviewed:6/13/2005
Keywords:kbtshoot kbprb KB899870 kbAudEndUser
©2004 Microsoft Corporation. All rights reserved.