FIX: Out of memory exception errors may occur in the BizTalk Server process (Btsntsvc.exe) in Windows Server 2003 (899425)



The information in this article applies to:

  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-based Systems

SYMPTOMS

In Microsoft Windows Server 2003, out of memory exception errors may occur in the Microsoft BizTalk Server process (Btsntsvc.exe).

CAUSE

This problem occurs when the BizTalk Server process (Btsntsvc.exe) uses Microsoft Distributed Transaction Coordinator (MSDTC) to read and write to shared memory variables. In MSDTC, some of the shared memory variables are not marked as volatile and may become locked. Therefore, when many threads are waiting for access to a shared memory variable, an out of memory exception error may occur.

RESOLUTION

How to obtain the hotfix

This issue is fixed in the Windows Server 2003 Post-Service Pack 1 COM+ 1.5 Hotfix Package 6. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

897667 Availability of Windows Server 2003 Post-Service Pack 1 COM+ 1.5 Hotfix Rollup Package 6

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Modification Type:MinorLast Reviewed:6/9/2006
Keywords:kbtshoot kbCOMServices kbfix kbBug kbprb KB899425 kbAudITPRO kbAudDeveloper