A Windows 2000-based terminal server stops responding under a heavy load, and all users lose their terminal server sessions (899330)
The information in this article applies to:
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
Windows SE:158506 SYMPTOMSWhen
a Microsoft
Windows
2000-based terminal
server
is under a
heavy
load, the terminal
server
stops responding
(hangs). Therefore, all users
lose their terminal
server
sessions.RESOLUTIONHotfix informationA supported
hotfix is now available from Microsoft, but it is only intended to correct the
problem that this article describes. Apply it only to systems that are
experiencing this specific problem. To resolve this problem, contact
Microsoft Product Support Services to obtain the hotfix. For a complete list of
Microsoft Product Support Services phone numbers and information about support
costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question. PrerequisitesYou must have Windows 2000 Server installed to apply this hotfix. Restart requirementYou must restart your computer after you apply this hotfix. Hotfix replacement information This hotfix does not replace any other hotfixes. File information The English version of this hotfix has the file
attributes (or later file attributes) that are listed in the following table.
The dates and times for these files are listed in Coordinated Universal Time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the Time
Zone tab in the Date and Time tool in Control Panel. |
Basesrv.dll | 5.0.2195.6951 | 46,352 | 17-Jun-2004 | 23:05 | x86 | Not
Applicable | Cmd.exe | 5.0.2195.6824 | 236,304 | 21-Sep-2003 | 00:45 | x86 | Not
Applicable | Gdi32.dll | 5.0.2195.6945 | 231,184 | 17-Jun-2004 | 23:05 | x86 | Not
Applicable | Kernel32.dll | 5.0.2195.6946 | 712,464 | 17-Jun-2004 | 23:05 | x86 | Not
Applicable | Mf3216.dll | 5.0.2195.6898 | 37,136 | 24-Mar-2004 | 02:17 | x86 | Not
Applicable | Mpr.dll | 5.0.2195.6824 | 54,544 | 16-May-2005 | 04:56 | x86 | Not
Applicable | Msgina.dll | 5.0.2195.6928 | 335,120 | 17-Jun-2004 | 23:05 | x86 | Not
Applicable | Rdpwd.sys | 5.0.2195.6892 | 90,264 | 24-Mar-2004 | 02:17 | x86 | Not
Applicable | Sp3res.dll | 5.0.2195.7040 | 6,309,376 | 21-Apr-2005 | 10:07 | x86 | Not
Applicable | User32.dll | 5.0.2195.7032 | 380,688 | 12-Mar-2005 | 07:54 | x86 | Not
Applicable | Userenv.dll | 5.0.2195.6794 | 385,808 | 05-Aug-2003 | 22:14 | x86 | Not
Applicable | Win32k.sys | 5.0.2195.7049 | 1,634,224 | 14-May-2005 | 14:06 | x86 | Not
Applicable | Winlogon.exe | 5.0.2195.6970 | 182,544 | 24-Aug-2004 | 22:59 | x86 | Not
Applicable | Winsrv.dll | 5.0.2195.7029 | 244,496 | 12-Mar-2005 | 07:54 | x86 | Not
Applicable | Kernel32.dll | 5.0.2195.6946 | 712,464 | 17-Jun-2004 | 23:05 | x86 | UNIPROC | Win32k.sys | 5.0.2195.7049 | 1,634,224 | 14-May-2005 | 14:06 | x86 | UNIPROC | Winsrv.dll | 5.0.2195.7029 | 244,496 | 12-Mar-2005 | 07:54 | x86 | UNIPROC |
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
Modification Type: | Minor | Last Reviewed: | 7/26/2006 |
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Keywords: | kbBug kbfix kbWin2000preSP5fix kbHotfixServer kbQFE kbpubtypekc KB899330 kbAudEndUser kbAudITPRO |
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