You receive a Stop error message during a heavy I/O load on a Windows Server 2003-based computer (899325)
The information in this article applies to:
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Standard Edition
- Microsoft Windows Server 2003, Web Edition
SYMPTOMSYou receive the following Stop error message during a heavy input/output (I/O) load on a Microsoft Windows Server 2003-based computer: Stop 0x000000E3 (0x8ab467b8, 0x88c8100b, 0xfb85d000, 0x00000003)
RESOURCE_NOT_OWNED
Note The four parameters in this error message may vary. The stop code is always 0x000000E3. CAUSEThe ActiveCount field for an ERESOURCE kernel data structure is a 16-bit value. The maximum ActiveCount field value is limited to 65535. If the ActiveCount field value exceeds 65535, the counter wraps. If the counter wraps, the ERESOURCE kernel data structure assumes that the ERESOURCE kernel data structure is no longer owned. When you release the ERESOURCE kernel data structure, the Stop error occurs because the owner information is no longer correct.RESOLUTIONHotfix informationA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. PrerequisitesNo prerequisites are required. Restart requirementYou must restart the computer after you apply this hotfix. Hotfix replacement informationThis hotfix does not replace any other hotfixes. File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Microsoft Windows Server 2003, 32-bit versions|
Ntkrnlmp.exe | 5.2.3790.2628 | 2,457,088 | 28-Jan-2006 | 02:35 | Not Applicable | SP1 | SP1QFE | Ntkrnlpa.exe | 5.2.3790.2628 | 2,270,208 | 28-Jan-2006 | 02:13 | x86 | SP1 | SP1QFE | Ntkrpamp.exe | 5.2.3790.2628 | 2,310,144 | 28-Jan-2006 | 02:13 | Not Applicable | SP1 | SP1QFE | Ntoskrnl.exe | 5.2.3790.2628 | 2,418,688 | 28-Jan-2006 | 02:35 | x86 | SP1 | SP1QFE |
Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems|
Ntkrnlmp.exe | 5.2.3790.2628 | 6,500,864 | 30-Jan-2006 | 23:09 | IA-64 |
Microsoft Windows Server 2003, Enterprise Edition|
Ntkrnlmp.exe | 5.2.3790.2628 | 4,424,192 | 30-Jan-2006 | 23:11 | x64 | SP1 | SP1QFE | Ntoskrnl.exe | 5.2.3790.2628 | 4,443,648 | 30-Jan-2006 | 23:11 | x64 | SP1 | SP1QFE | Note This hotfix is only available for the original release version of Windows Server 2003. WORKAROUNDTo work around this problem, limit the I/O load that you apply to the server.STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.MORE INFORMATIONThis Stop error message is more common on servers that run I/O-intensive applications such as Microsoft SQL Server and Microsoft Exchange Server.REFERENCES
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684
Description of the standard terminology that is used to describe Microsoft software updates
Modification Type: | Minor | Last Reviewed: | 7/24/2006 |
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Keywords: | kbQFE kbHotfixServer kbBug kbfix kbpubtypekc KB899325 kbAudITPRO |
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