Description of price levels and of customer discounts in Small Business Accounting (897534)

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To apply a constant change in sales price for a customer, use a price level. To apply a change in sales price for one transaction, use a discount.

How to set up a price level

1. In Small Business Accounting, click Price Levels on the Customers menu.
2. Click Add to add a new price level.
3. In the Price Level field, type the name of the price level.
   
   The name can include a number, such as "Price Level 1," or "Price Level 2." The name can be descriptive, such as Half off" or "5% off."
4. Type the percentage by which you want to increase or to decrease the sales price.
5. Select Increase price by percentage or Decrease price by percentage.
6. Click OK, and then click Save and Close.

How to assign a price level to a customer

1. On the Customer menu, point to Customer Lists, and then click Customers.
2. Double-click a customer record to open a customer record.
3. Click the Details tab.
4. In the Price Level field, select the price level.

The price level will automatically change the sales price for that customer the next time that a quote, a sales order, or an invoice is created.

Note The changes in the Price Level field will not be reflected in the Discount column of the quote, of the sales order, or of the invoice. The changes will be reflected in the Unit Price column. The Markup column is for the difference between the unit price and the cost, and the Markup column is displayed only on the quote. The Discount column is for adding a sale-specific increase or decrease in the price of the product or of the service. The behavior of the Discount column is described in the "How to set up a discount" section.

How to set up a discount

1. Create a new quote, a new sales order, or a new invoice by pointing to New on the Customers menu.
2. In the Customer name box, select the customer.
3. Type any other information that you must have on the quote, on the sales order, or on the invoice.
4. In the Products and Services pane, select the items.
5. In the Discount column for the appropriate line item, type the discount amount.
   
   Type the discount in the Discount column for the appropriate line item that should be discounted.
6. Click Save and Close.