Description of the Microsoft Office Outlook 2003 post-Service Pack 1 hotfix package: April 28, 2005 (896986)


The information in this article applies to:

  • Microsoft Office Outlook 2003

SUMMARY

Microsoft has released the Outlook 2003 post-Service Pack 1 hotfix package for Microsoft Office Outlook 2003. This article describes the following information about the hotfix package:

  • The issue that the hotfix package fixes
  • Prerequisites for installing the hotfix package
  • Information about whether you must restart the computer after you install the hotfix package
  • Information about whether the hotfix package is replaced by any other hotfix package
  • Information about whether you must make any registry changes to use one or more of the hotfixes in the package
  • Files that the hotfix package contains

Article contents

INTRODUCTION

This article describes the Microsoft Office Outlook 2003 issue that is fixed in the Outlook 2003 post-Service Pack 1 hotfix package that is dated April 28, 2005.

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The issue that the hotfix package fixes

This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
  • When you run a program in the background to add contacts in Outlook 2003, the mouse pointer moves slowly. Or, the mouse pointer may be unresponsive. Additionally, the mouse pointer changes to an hourglass icon and then changes back to a pointer.

    This issue occurs when you use the Microsoft Business Solutions Customer Relationship Management (CRM) version 2.0 API to create a program. You run this program in the background to add a contact that has a telephone number. The contact is added in the background by using the Outlook Object Model.
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MORE INFORMATION

Service pack information

This problem was first corrected in Office 2003 Service Pack 2.

To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Prerequisites

The following list contains prerequisites for the hotfix package:
  • The optimized version of this hotfix is a post-Microsoft Office 2003 Service Pack 1 (SP1) hotfix. To install the hotfix, you must have Office 2003 SP1 installed.

    For more information about Office 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:

    842532 Description of Office 2003 Service Pack 1

  • The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with Office 2003 SP1 installed or on a computer that is running Office 2003 without Office 2003 SP1 installed. However, we have tested this hotfix more extensively on a computer that is running Office 2003 with Office 2003 SP1 installed than we have on a computer that is running Office 2003 without Office 2003 SP1 installed. If you install this hotfix on a computer that is running Office 2003 without Office 2003 SP1 installed, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.
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Restart information

You do not have to restart the computer after you apply this hotfix.

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Hotfix replacement information

This hotfix is not replaced by any later hotfix.

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Registry information

You do not have to create or modify any registry keys to use any hotfixes that this package contains.

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Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information
   Date         Time   Version         Size       File name
   --------------------------------------------------------------
   28-Apr-2005  20:32  11.0.6505.0     5,801,208  Office2003-kb896986-glb.exe

Microsoft Windows Installer .msp file information
   Date         Time   Size       File name
   --------------------------------------------------------
   28-Apr-2005  11:04  9,402,880  Outlookff.msp (full-file/administrative)
   28-Apr-2005  05:30  4,208,640  Outlookop.msp (optimized)

After the hotfix is installed, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. 
   Date         Time   Version         Size       File name
   --------------------------------------------------------------
   18-Feb-2005  00:59  11.0.6423.0        88,264  Addrpars.dll     
   11-Sep-2004  02:17  11.0.6404.0        77,000  Dlgsetp.dll      
   18-Mar-2005  18:41  11.0.6500.0       132,296  Envelope.dll     
   01-Mar-2005  21:27  11.0.6424.0       247,808  Exchcsp.dll
   29-Jan-2005  00:08  11.0.6420.0       346,312  Exsec32.dll
   27-Aug-2004  00:48  11.0.6402.0       122,056  Impmail.dll      
   18-Feb-2005  02:16  11.0.6423.0       158,912  Oladd.fae
   18-Feb-2005  02:16  11.0.6423.0       152,264  Olappt.fae
   27-Aug-2004  00:57  11.0.6402.0       117,952  Oljrnl.fae
   27-Aug-2004  00:57  11.0.6402.0       113,344  Olmail.fae
   27-Aug-2004  00:57  11.0.6402.0       104,640  Olnote.fae
   18-Feb-2005  02:16  11.0.6423.0       147,144  Oltask.fae
   22-Apr-2005  05:33  11.0.6505.0     7,585,480  Outllib.dll      
   24-Feb-2005  21:32  11.0.6424.0        89,288  Outlmime.dll     
   22-Apr-2005  05:33  11.0.6505.0       196,296  Outlook.exe      
   18-Mar-2005  18:41  11.0.6500.0       141,000  Outlph.dll       
   26-Mar-2005  05:06  11.0.6501.0        64,200  Outlrpc.dll      
   27-Aug-2004  00:47  11.0.6402.0        44,744  Outlvbs.dll
   17-Mar-2005  21:32  11.0.6550.0        74,944  Rm.dll           
   22-Jan-2005  03:20  11.0.6419.0       111,808  Sc2.sam
   22-Jan-2005  03:20  11.0.6419.0       143,048  Schplus.sam
   11-Oct-2004  19:29  11.0.6408.0       100,552  Transmgr.dll

Additional notes:
  • For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
  • For more information about the differences between the two .msp files, see the "Strategies for Updating Office 2003 Installations" topic. To see this topic, visit the following Microsoft Web site:

    http://www.microsoft.com/office/ork/updates/patch_o2k3.htm

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REFERENCES

For more information about the terminology that Microsoft uses for software that is corrected after the software is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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Modification Type:MinorLast Reviewed:7/25/2006
Keywords:kbQFE KBHotfixServer kbOffice2003SP2fix kbcontacts kbfix kbHotfixRollup kbOffice2003preSP2fix kbpubtypekc KB896986 kbAudITPRO kbAudEndUser
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